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Exchange Policy

At Style Peak, we are committed to ensuring your complete satisfaction with every purchase. We understand that occasionally items may not fit or meet your expectations. Hence, we've established our exchange policy to streamline the process and make it hassle-free for you:

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Eligibility for Exchange:

  • We accept exchanges for items that are unworn, unwashed, and undamaged.

  • The item must be in its original packaging with all tags and labels attached.

 

Timeframe for Exchange:

  • Exchanges must be initiated within 7 days from the date of delivery.

  • Please reach out to our customer service team or email us at stylepeak.ps@yahoo.com to commence the exchange process.

 

Exchange Process:

  • Once your exchange request is approved, we will furnish you with detailed instructions on how to proceed.

  • You will be responsible for the shipping costs associated with the item.

  • Upon receipt of the returned item, we will conduct an inspection to ensure it meets our exchange policy criteria.

  • If the item qualifies, we will process the exchange and dispatch the requested replacement item.

 

Exchange Options:

  • Exchanges are contingent upon product availability. If the desired item is unavailable, we will present you with alternative options or issue store credit.

 

Refund Policy:

  • Refunds will only be issued if we are unable to fulfill your ordered product.

  • Refunds will be processed within 7 business days upon receipt and inspection of the returned item.

  • The refund will be credited to the original payment method used during the purchase.

 

Sale and Promotional Items:

  • Sale and promotional items are eligible for exchange, subject to availability, within the specified timeframe, and meeting the exchange policy criteria.

Please note that the exchange policy may be subject to change. We recommend reviewing the policy at the time of purchase or contacting our customer service team for any inquiries or clarifications regarding the exchange process.

Thank you for choosing Style Peak. We are dedicated to delivering exceptional customer service and ensuring your satisfaction with our products.

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